Knowledge

The Border Gateway Protocol (BGP) is the routing protocol that holds the internet together. Every time a user in Sydney reaches a website hosted in London, BGP is responsible for selecting the path those packets take across dozens of autonomous networks. This guide introduces autonomous systems, the difference between iBGP and eBGP, path selection, peering versus transit, and why BGP matters for multi-homed Australian businesses.

26 Feb 2026
7m
Knowledge

When voice calls break up, video conferences freeze, or real-time applications stutter, the culprit is rarely bandwidth alone — it is how that bandwidth is shared. Quality of Service (QoS) gives network administrators the tools to guarantee that latency-sensitive traffic reaches its destination on time, even when the link is congested. This guide explains DSCP markings, queuing mechanisms, and the practical switch and router configuration concepts every Australian IT reseller should understand.

26 Feb 2026
8m
Knowledge

Many small businesses start with a consumer router from their ISP and never think about it again — until performance degrades, security incidents occur, or compliance requirements demand more. Understanding the difference between a consumer router, a business router, and an enterprise firewall helps you decide when it is time to upgrade and what to look for when you do.

26 Feb 2026
8m
Knowledge

Deploying WiFi without a site survey is like wiring a building without a floor plan — you might get lucky, but you will probably end up with dead spots, interference, and frustrated users. A proper wireless site survey measures the radio environment, identifies obstacles, and produces a data-driven AP placement plan. This guide walks through the types of surveys, the tools you need, and the most common mistakes to avoid.

26 Feb 2026
8m
Knowledge

Every device that connects to your network is a potential risk. Network Access Control (NAC) enforces policies that determine who and what is allowed onto your wired and wireless infrastructure, checking identity and device health before granting access. This guide explains how NAC works, the standards behind it, deployment approaches, and the leading vendor solutions available today.

26 Feb 2026
7m
Knowledge

The Internet of Things has quietly filled modern workplaces with network-connected devices — from IP cameras and smart lighting to badge readers and building management sensors. While these devices deliver convenience, they also introduce serious security risks. Many IoT devices ship with default credentials, receive infrequent firmware updates and lack basic encryption. This guide explains the risks and how to protect your network.

26 Feb 2026
9m
Knowledge

Hybrid cloud blends on-premises infrastructure with public cloud services, giving small and medium businesses the flexibility to keep sensitive workloads local while leveraging the scale and resilience of the cloud. This guide explains what hybrid cloud means in practice, walks through common architectures suited to SMBs, and helps you decide whether a hybrid approach or a full cloud migration is the better fit for your organisation.

26 Feb 2026
7m
Knowledge

Virtual Private Networks remain a cornerstone of secure remote access and site-to-site connectivity. But not all VPNs are created equal: IPSec, SSL/TLS VPN and WireGuard each take fundamentally different approaches to tunnelling traffic. This guide compares the three technologies, explains their strengths and trade-offs, and helps you choose the right one for your organisation.

26 Feb 2026
6m
Knowledge

A network you cannot see is a network you cannot manage. SNMP, NetFlow and Syslog form the three pillars of network monitoring, each providing a different lens through which to observe device health, traffic patterns and security events. This guide explains how each protocol works, how they complement one another, and which tools can bring them all together.

26 Feb 2026
7m