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Eight 10 GbE PoE ports plus two 10G SFP+ uplinks and Layer 3 in a short-depth switch — the USW-Pro-XG-8-PoE is built for high-bandwidth edges, AV-over-IP and demanding workstations.

The USW-Pro-Max-24-PoE mixes 2.5 GbE access ports, 10G SFP+ uplinks, Layer 3 routing and Etherlighting into a 400W PoE switch — a future-proof core for offices moving past gigabit.

The U7 Pro is Ubiquiti's mainstream WiFi 7 ceiling AP — tri-band 6 GHz, a 2.5 GbE uplink and 300+ device capacity. We look at why it's the default choice for most homes and offices.

The UCG-Fiber brings 10 Gbps WAN, an integrated PoE switch and 5 Gbps IDS/IPS to a compact desktop gateway — a strong fit for fibre-connected small businesses.

The UCG-Ultra is a tiny, fanless UniFi gateway that punches well above its price for homes, home labs and small offices. We look at where it shines — and where you'll want to step up.

Ubiquiti's revamped Site Manager unifies multiple sites into a single Fabric with role-based access, Zero Trust identity, blueprint-based zero-touch provisioning and fabric-level APIs — all license-free.

UniFi Talk 5.2 turns UniFi phones into control hubs — multi-line calling, call queueing, recording with transcription and PII redaction, plus Protect camera and door-lock control from the handset.

AirWire is Ubiquiti's USB-C WiFi 7 client that runs 5 GHz and 6 GHz simultaneously with STR MLO, a directional antenna for up to triple the range, and a dedicated scanning radio.

Ubiquiti's UniFi 5G Backup is a PoE-powered cellular failover device that adds SIM or eSIM 5G/LTE backup to any UniFi gateway — launching at US$99.

Protect 7.1 adds custom video walls, smarter detection, PTZ vehicle tracking and expanded ONVIF — alongside a second-generation UniFi NVR that doubles camera capacity and adds a built-in ViewPort display output.

UniFi Network 10.4 brings native eBGP routing, IPv6 detection with WireGuard over IPv6, Teleport VPN behind CG-NAT, 5G radio telemetry and Blueprint sync across sites. Here's the release rundown.

The new UniFi Protect G6 Edge series brings large 1/1.2-inch sensors, on-camera AI and direct cloud onboarding across dome, turret and bullet form factors.

Ubiquiti's Dream Machine Beast is a hyperscale UniFi gateway built on Arm Neoverse N2 compute, with Shadow Mode hardware redundancy and built-in threat protection. Here's what Ubiquiti has confirmed so far.

Ubiquiti's new Enterprise Audio/Video (EAV) switching line uses hardware timing and PTP to carry SMPTE ST 2110, Dante and AES67 over standard IP — here's what it means for installers and integrators.

The U7 Pro XG brings WiFi 7, a 10 GbE PoE+ uplink and a silent metal-heatsink design to UniFi’s flagship ceiling AP line. Full specs, an interactive 3D model, comparisons and FAQs.

Chromebooks are no longer just cheap laptops for schools. With Chrome Enterprise management, kiosk mode, and a security model built on verified boot and sandboxing, they offer a compelling option for specific business use cases — from frontline workers and call centres to digital signage and shared workstations. This guide helps Australian IT resellers understand where Chromebooks fit, how to manage them, and when they genuinely save money compared to Windows laptops.

Apple devices are no longer the exception in enterprise environments — they are an increasingly deliberate choice. Managing macOS at scale requires a fundamentally different approach to Windows, with Apple Business Manager, MDM profiles, and platform-specific security features like FileVault and Gatekeeper forming the foundation. This guide walks Australian IT resellers through the tools, vendors, and strategies needed to deploy and secure macOS fleets in business environments.

Imaging PCs with USB drives and manually configuring each device is a relic of a bygone era. Windows Autopilot lets IT teams ship laptops directly from the manufacturer to end users, with the device configuring itself on first boot — joining Entra ID, enrolling in Intune, and installing apps and policies without a technician touching it. This guide covers how Autopilot works, its deployment profiles, hardware hash registration, and practical advice for Australian resellers.

Nothing undermines confidence in a new phone system faster than poor call quality. Choppy audio, robotic voices, and dropped calls are almost always caused by network issues, not the VoIP platform itself. For resellers deploying UCaaS, Teams Phone, or any SIP-based solution, understanding network requirements for crystal-clear VoIP is essential. This article covers codec bandwidth, jitter, latency, packet loss thresholds, QoS, VLANs, PoE, and testing tools that validate readiness before go-live.

The unified communications landscape has fragmented into three distinct cloud-delivered models — UCaaS, CPaaS, and CCaaS — each serving different business needs. Australian IT resellers who understand the boundaries and overlaps between these categories can recommend the right platform for each client rather than forcing a one-size-fits-all solution. This article breaks down what each acronym means, compares leading vendors, and explains when to deploy each model individually or in combination.

Uncontrolled changes are the leading cause of IT outages. Whether it is a firewall rule tweak, a server OS patch, or a full application migration, every modification to a production environment carries risk. Formal change management rooted in ITIL best practice gives IT teams a structured process for evaluating, approving, implementing, and reviewing changes so that risk is minimised and business disruption is avoided. This article covers the full change management lifecycle for IT operations.

Service Level Agreements are the foundation of every managed services relationship, yet poorly defined SLAs remain one of the biggest sources of friction between IT providers and their clients. Getting the numbers right — uptime percentages, response windows, resolution targets — is only half the battle; you also need monitoring, reporting, and a penalty framework that keeps everyone honest. This guide walks IT resellers through every component of a robust SLA.

Business continuity and disaster recovery are often used interchangeably, but they address fundamentally different challenges. Disaster recovery focuses on restoring IT systems after a disruption, while business continuity ensures the entire organisation can continue operating during and after a crisis. This guide unpacks both concepts, walks through the business impact analysis process, covers Australian standards, and provides a practical framework for helping your clients build resilience.

Managed service providers live and die by how efficiently they handle incidents, changes, and service requests. IT Service Management (ITSM) provides the framework for organising this work, and ITIL is the most widely adopted body of best practice behind it. This article offers a practical, jargon-light introduction to ITSM and ITIL, compares leading service desk platforms, and explains how MSPs can use these principles to improve service quality and client satisfaction.